Lush Pilates Privacy Policy

Effective Date: [04/01/2026]
Last Updated: [04/01/2026]

Lush Pilates Studio LLC (“Lush Pilates,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you interact with us online, in-studio, or through our services.

This policy applies to information collected through:

• Our website (www.lushpilates.com)

• Our membership and booking platform (Gymdesk)

• In-studio interactions

• Retail and e-commerce purchases

• Marketing communications

• Third-party integrations (including payment processors and booking partners)

1. Business Information

Legal Entity: Lush Pilates Studio LLC
DBA: Lush Pilates
Location: The Woodlands / Spring area, Montgomery County, Texas
Service Area: Texas, United States

2. Information We Collect

A. Information You Provide Directly

We may collect:

• Name

• Email address

• Phone number

• Billing and shipping address

• Account login credentials

• Emergency contact details

• Class history and booking preferences

• Voluntary health or injury disclosures

• Waivers, acknowledgments, and consent forms

• Purchase and membership history

• Communications with us

B. Payment Information

Payments are processed through secure third-party providers integrated with Gymdesk (e.g., Stripe, Square).
We do not store full payment card or banking details.

C. Automatically Collected Information

When you visit our website, we may collect:

• IP address

• Device and browser type

• Pages visited and session duration

• Cookies and similar technologies

3. How We Use Your Information

We use personal information to:

• Create and manage member accounts

• Schedule and manage class bookings

• Process memberships, payments, and retail orders

• Communicate studio updates, events, and promotions

• Improve our services, operations, and website

• Maintain studio safety and operational integrity

• Prevent fraud and unauthorized access

• Comply with legal and regulatory obligations

4. Health & Wellness Information

Some services may involve voluntary disclosure of health or physical condition information to support safe instruction.

• This information is used solely for studio safety and service delivery

• It is not sold or used for advertising purposes

• Lush Pilates is not a healthcare provider, and this information is not governed by HIPAA

5. Information Sharing & Disclosure

We do not sell your personal information.

We may share information with:

• Service providers (Gymdesk, payment processors, email platforms)

• Booking partners you choose to use (e.g., ClassPass)

• Legal or regulatory authorities when required by law

• Business partners strictly as necessary to provide requested services

All vendors are required to maintain reasonable data protection practices.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable essential website functionality

• Analyze traffic and usage patterns

• Improve user experience

You may manage cookie preferences through your browser settings. Disabling cookies may limit certain features.

7. Texas Data Privacy and Security Act (TDPSA) Rights

If you are a Texas resident, you have rights under the Texas Data Privacy and Security Act (TDPSA) regarding your personal data.

Your Rights Include the Ability To:

• Confirm whether we process your personal data

• Access your personal data

• Correct inaccuracies in your personal data

• Delete personal data provided by or obtained about you

• Obtain a copy of your personal data in a portable format

• Opt out of:

  • Targeted advertising

  • The sale of personal data

  • Profiling in furtherance of decisions producing legal or similarly significant effects

Lush Pilates does not sell personal data and does not engage in profiling that produces legal or similarly significant effects.

How to Exercise Your Rights

To submit a TDPSA request, contact:

Email: info@lushpilates.com
Subject Line: Texas Privacy Request

We may require identity verification before fulfilling a request and will respond within the timeframes required by law.

Authorized Agents

You may designate an authorized agent to submit a request on your behalf. Proof of authorization may be required.

Appeals

If a request is denied, you may appeal the decision by contacting us at the email address above. Appeals will be handled in accordance with TDPSA requirements.

Sensitive Data

Where applicable, sensitive personal data (including voluntary health information) is processed only with consent and solely to provide safe and appropriate studio services.

8. Marketing Communications

If you opt in, we may send promotional emails or messages regarding:

• Studio updates

• Events and offerings

• Special promotions

You may unsubscribe at any time using the link provided in our communications or by contacting us directly.

9. Data Retention

We retain personal information only for as long as necessary to:

• Provide services

• Maintain business records

• Meet legal, tax, and accounting obligations

• Resolve disputes

When no longer needed, information is securely deleted or anonymized.

10. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information. While no system is completely secure, we take reasonable steps to prevent unauthorized access or disclosure.

11. Children’s Privacy

Our services are intended for individuals 18 years of age or older, or minors with parental or legal guardian consent. We do not knowingly collect personal information from children without appropriate authorization.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with a revised “Last Updated” date.

14. Contact Us

For questions or requests regarding this Privacy Policy or your personal data, contact us at info@lushpilates.com